These terms and conditions outline the rules and regulations for using our ironing services.
By using our website and placing an order with us, you agree to comply with and be bound by the following terms. Please read them carefully before making use of our services.
1. General Information
These terms apply to all services provided by Pure Laundry (referred to as "we", "our", "us", or "the company"). We offer eco-friendly ironing services to domestic customers within the AB42 postcode area. By accessing our website, placing an order, or engaging in any service we offer, you accept these terms and conditions in full.
2. Services Provided
We provide the following services:
3. Pricing and Payment
All prices for our services will be clearly stated on our website. Prices are subject to change at our discretion, but any changes will be communicated to you in advance. Payment is due at the time of order unless otherwise agreed. We accept payments through PayPal, which will also allow the use of credit/debit cards.
4. Ordering and Delivery
While we take every care to handle your items with attention and respect, we are not responsible for any pre-existing damage, wear, or shrinkage of garments. We recommend that you inspect your items before and after service. If you have special requirements or fragile items, please inform us before your order is processed.
7. Privacy and Data Protection
We value your privacy and are committed to protecting your personal information. We collect and store personal details in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described in the policy. We do not share your personal information with third parties without your consent, except as necessary to fulfill your orders (e.g., with our delivery service providers).
8. Limitation of Liability
Our liability for any damages arising from the use of our services is limited to the total amount paid for the services in question. We are not liable for any indirect, incidental, or consequential damages, including but not limited to loss of use, loss of data, or business interruption.
9. Force Majeure
We will not be held responsible for delays or failure to perform our obligations under these terms due to circumstances beyond our control, including but not limited to acts of God, natural disasters, strikes, or technical failures.
10. Changes to Terms and Conditions
We may update these terms and conditions from time to time. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly. It is your responsibility to review these terms periodically to stay informed about any updates.
11. Contact Information
If you have any questions about these terms and conditions, please contact us at: rachel@purecleaningaberdeenshire.co.uk
12. Acceptance of Terms
By using our website and services, you confirm that you have read, understood, and agreed to these terms and conditions.
By using our website and placing an order with us, you agree to comply with and be bound by the following terms. Please read them carefully before making use of our services.
1. General Information
These terms apply to all services provided by Pure Laundry (referred to as "we", "our", "us", or "the company"). We offer eco-friendly ironing services to domestic customers within the AB42 postcode area. By accessing our website, placing an order, or engaging in any service we offer, you accept these terms and conditions in full.
2. Services Provided
We provide the following services:
- Ironing of garments and other textiles.
- Collection and delivery of items within the designated service area.
- Option to supply coat hangers for garment storage.
3. Pricing and Payment
All prices for our services will be clearly stated on our website. Prices are subject to change at our discretion, but any changes will be communicated to you in advance. Payment is due at the time of order unless otherwise agreed. We accept payments through PayPal, which will also allow the use of credit/debit cards.
4. Ordering and Delivery
- Placing an Order: Orders can be placed via our website. You are required to provide accurate and up-to-date information when placing your order, including your contact details and any relevant instructions regarding your items.
- Collection and Delivery: We offer collection and delivery services on specific days as outlined on our website. You are responsible for ensuring that the items to be collected are properly packaged and ready for pickup.
- Delivery Timeframes: We aim to return your items within 2-3 business days, though this may vary depending on demand and availability. If there are any delays, we will notify you as soon as possible.
- Cancellations: If you wish to cancel your order, please contact us as soon as possible. Orders can be canceled before the items are collected. Once collection has occurred, the order is considered confirmed, and cancellations may not be possible.
- Refunds: In the unlikely event that we are unable to provide the service as agreed or if the quality of the service does not meet our usual standards, we will offer a refund or rework the items to your satisfaction. Refunds are at our discretion and may be subject to specific conditions.
While we take every care to handle your items with attention and respect, we are not responsible for any pre-existing damage, wear, or shrinkage of garments. We recommend that you inspect your items before and after service. If you have special requirements or fragile items, please inform us before your order is processed.
7. Privacy and Data Protection
We value your privacy and are committed to protecting your personal information. We collect and store personal details in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as described in the policy. We do not share your personal information with third parties without your consent, except as necessary to fulfill your orders (e.g., with our delivery service providers).
8. Limitation of Liability
Our liability for any damages arising from the use of our services is limited to the total amount paid for the services in question. We are not liable for any indirect, incidental, or consequential damages, including but not limited to loss of use, loss of data, or business interruption.
9. Force Majeure
We will not be held responsible for delays or failure to perform our obligations under these terms due to circumstances beyond our control, including but not limited to acts of God, natural disasters, strikes, or technical failures.
10. Changes to Terms and Conditions
We may update these terms and conditions from time to time. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly. It is your responsibility to review these terms periodically to stay informed about any updates.
11. Contact Information
If you have any questions about these terms and conditions, please contact us at: rachel@purecleaningaberdeenshire.co.uk
12. Acceptance of Terms
By using our website and services, you confirm that you have read, understood, and agreed to these terms and conditions.
